Time is of the essence, it is especially important in the business world and we are fully aware of it. Therefore, we guarantee you that the initial design concepts will be presented before you within 48-72 hours. Delivery time depends on the package you order. If you ordered an extra fast delivery option we will deliver the design files within 24 hours. Keep in mind that we use Electronic-mail (Email) to deliver both the initial concepts and the final, approved files to our clients.
Bryten Design, in any way, is not responsible for failing to meet the imposed deadline of the client which is not pre-approved by both parties in written.
Keep in mind, the complete payment is due at the time of placing the order.
Ownership of the Work
Once artwork is approved and the final file is sent to the client after the complete payment, the client owns all the rights of the paid artwork. All the claims and copyrights of the design are then transferred to the client.
Customer Support Center
The customer support center of Bryten Design is always available at the disposal of the client round the clock, that is, 24 hours and 7 days a week. With such kind of round the clock customer support, you are assured to get the attention that you deserve. For your convenience, we offer numerous communication channels: EMAIL, LIVE CHAT, WHATSAPP, etc.
We, at Bryten Design, always do our utmost to present perfect and pleasing to the eye logo design concepts to our valued clients. We know it certainly well that every individual has his/her own idea of perfection. The designs that look perfect to us may not necessarily look perfect to you. Therefore, we offer our clients unlimited free revisions until they are completely contented with the result. Keep in mind that for each revision request, a new draft will be presented within the period of 1-2 days
ORDER CANCELLATION AND REFUND
We are confident that you will enjoy our service. If you are not happy with our designs or service, please contact us at firstname.lastname@example.org. you may send your message with Order No#. Any refund will be made by the same method as payment was received for your order or a suitable replacement. A full refund consists of the amount debited to your card or received as payment for that specific product, plus shipping costs. Our goal is your satisfaction.
We can offer a full refund If you may describe the reason respectively.
We cannot offer a refund once the order is fully completed and after the source files are delivered to you.