YOU HAVE QUESTIONS – WE HAVE ANSWERS
Over 10 years in the business means a lot of questions. Fortunately, we have the answers you’re looking for. Scroll down for a quick FAQ curated by our team.
Logo Design
Professional logos are designed in vector-based programs, like Adobe Illustrator. Vector graphics are made up of points and paths that represent the image on the computer. They can be scaled to whatever size you want without losing the quality. You can make a small letter hand to a huge billboard.
Vector based images can be scaled by any amount without degradation of the image. This is essential with logo design since it will be used in a vast number of formats and a variety of sizes. You want your logo to look as crisp and clear on your trade show banner as it does on your business card.
Facebook Cover Photo, Twitter Cover Photo, and Profile Picture (Facebook, Twitter, Instagram)
Jpg is an image to view as web RGB, PNG is an Alpha channel (Transparent) file which may be used to drag and drop into any background. Only the artwork area is filled up in our provided PNG files.
We will provide you No. of concepts as reflecting with the plan you ordered, and you have to follow one concept to further revised, you may ask unlimited revisions for your selected logo until you are happy with the design, But We recommend you to avoid asking revisions for all concepts. It will create more confusions while selecting one design as final to your brand.
Once you received the designs in your email, if you need to revise/change the design you may request modification and send your comments by replying to the same email then will send back the designs to you after revised. You will have Free Unlimited Revisions for your all orders.
Layer Based editable Photoshop Document dpi 72 or dpi 300
After submitting your Requirements and made the payment, you will receive an order confirmation by email. and you will receive the design files in your email before the deadline of your selected package.
We offer 5 Different Logo Design concepts to choose from. and also We will provide FREE 3D mockups for you logo & FREE Social Media Kit (FB cover, Twitter Cover and Profile pictures)
If you are not happy with the work even after the Modifications/Revisions, We can offer a full refund, If you may Describe the reason Respectively.
Yes, you may upgrade your package or order extra features anytime by contacting us.
Yes, you may request a custom offer by contacting us and sending your requirements.
Business Card
Initially, required files are vector, but you may submit PNG (Transparent) HD files also if you don’t have Vector. Please avoid submitting JPGs, because we may unable to work on that file within this offer.
No, we Do not convert your files or edit your logo. Any other services may be charged additionally, please discuss with us before ordering.
Yes, you have to submit fonts if your logo is not converted in lines already, if your logo (which contains text) Fonts are needed. Any other services may be charged additionally, please discuss before ordering.
We can provide for a maximum of 2 people with their designation detail. Please contact us for any custom offers.
The business card is set to the default size, mention below.
Without Bleed area = 3.5 inch X 2 inch
No, 3D Mockup is not included in these packages. but we deliver it for you Free.
No, we may only give the Font name or links to download, further, it is stated that we recommend only sans serif font within the logo (default is Arial Regular)
Order Delivery
Initial designs will be ready for you to view in just 2-3 days. Any subsequent redraws or revisions to the designs will take additional days. With 10 years of experience under our belt, we’re 100% confident in these turnaround times.
Absolutely. We have the best refund policy on the market, and it’s simple. If at any point in the process you’re dissatisfied with our work, we’ll refund 100% of your purchase. No questions, no red tape. Our money-back guarantee is valid up until you select a final design or if a project is not finished within 30 days of your order.
After submitting your Requirements and made the payment, you will receive an order confirmation by email. and you will receive the design files in your email before the deadline of your selected package.